On 31 July 2023, all current subscribers to ACA's high-quality EAP will have their subscriptions expire!
The Australian Childcare Alliance (ACA) has proudly to partnered with TELUS Health (formerly LifeWorks) in order to offer the early learning sector a high-quality Employee Assistance Program (EAP) at a fraction of the usual cost. All current subscribers to this important EAP will have received their renewal invitations. It is crucial for services to know that their access to the EAP, including app, telephone and website support, will be cut-off from 4 August 2023 if your renewal invitation is not paid.
If you have yet to subscribe to our amazing EAP offer and are interested in learning more, you've come to the right place!
We chose TELUS Health because they offer a comprehensive modern Employee Assistance Program (EAP) which aims to destigmatise mental health issues and offer a more holistic approach.
In addition to professional counselling and therapy services, TELUS Health offers your team access to ongoing proactive health advice, via a range of interactive digital tools such as a mobile app and website resources.
Importantly, TELUS Health offers personalised solutions with a tailored level of support that individuals are comfortable with, when and how they choose it. Any benefits of our EAP received by employees or family members remain confidential. This means that while the employer pays for the service, however, they have no insight into an employee's specific use of the service. This is an important detail, as it means that employees can trust that they are engaging with a private, confidential service.
When you sign up to the ACA/TELUS Health offer, your team will have:
- 24/7 support by phone, online by browser and by mobile app.
- 24/7 access to professional advisors for advice, work-life support, and referrals.
- 24/7 access to counselling by phone for immediate, short-term support.
- 24/7 access by the mobile app (iOS and Android) and online to wellbeing content.
- Referrals to in-person counselling, as well as other modalities to fit your schedule and comfort level.
- Best-in-class clinical programmes that offer help and support for work, health and life challenges.
- Connections to organisations and agencies in your community to help you address specific needs.
You can read more about TELUS Health, their history and the services they offer here.
We have released a short, easily digestible video on our ACA/TELUS Health EAP offer, which can be found here should you desire to learn more about this important, once-in-a-lifetime offer. The video provides an overview of the benefits, costs, and how it works. If you would like more information, please see our factsheet webpage here.
If you are interested in subscribing, you can do so here.