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Website Terms and Conditions

Terms and conditions about using information taken from the Australian Childcare Alliance Queensland (ACA Qld) website.


The Terms of Use of the ACA Qld website include these Terms and Conditions, the Privacy Notice and any other terms and conditions that appear in or are linked to the ACA Qld website (Additional Terms and Conditions).

The Additional Terms and Conditions that appear on the ACA Qld website will govern your use of, and access to, certain sections of the ACA Qld website where they appear. Since these Additional Terms and Conditions form part of the Terms of Use you are bound by them and should review them wherever they are relevant to you when using the ACA Qld website.

Website content and access

While ACA Qld endeavours to take reasonable care in preparing and maintaining the information on this website we do not warrant the accuracy, reliability, adequacy or completeness of any of the website content. You acknowledge and accept that the website content may include technical inaccuracies and typographical errors. The website content is subject to change at any time without notice and may not necessarily be up to date or accurate at the time you view it.

It is your responsibility to enquire with us directly to ensure the accuracy and currency of the material or information you seek to rely upon. To the extent permitted by law ACA Qld disclaims all liability for loss directly or indirectly arising from your use of or reliance on the website and the website content.

ACA Qld does not guarantee that access to the ACA Qld website will be uninterrupted or that the website is free from viruses or anything else which may damage any computer which accesses the ACA Qld website or any data on such a computer.

Limitation of liability

To the maximum extent permitted by law, ACA Qld excludes completely all liability whatsoever for any loss or damage of any kind (including special, indirect or consequential loss and including loss of business profits) however caused (including negligence) arising out of or in connection with the website content and the use or performance of the ACA Qld website.

Where the law implies a warranty into these Website Terms and Conditions which may not lawfully be excluded ACA Qld's liability for breach of such a warranty shall be limited at its option, to any one or more of the following:

  1. in the case of goods, to any one it determines of the following: replacement of the goods or the supply of equivalent goods; repair of the goods; payment of the cost of replacing the goods or acquiring equivalent goods; or payment of the cost of having the goods repaired; and
    b) in the case of services, to either supplying the services again or payment of the cost of having the services supplied again.

Cancellation and Refund Policy

Notwithstanding any other conditions specifically outlined on individual event material, all cancellations and changes to registrations to workshops, member meetings, webinar and other events (excluding National Conference) held by ACA Qld need to be made in writing by email to All cancellations received up to seven (7) working days before the event will be accepted, and registration fees refunded less a 20% administration fee. Registrations cancelled less than seven (7) working days prior to the event incur a cancellation fee of 50% of the total paid fee. Substitutions may be made at any time without penalty. No-shows are charged in full.

Intellectual property

The materials displayed on this website, including without limitation all editorial materials, information, photographs, illustrations, artwork and other graphic materials, and names, logos and trademarks, are the property of ACA Qld and are protected by copyright, trade mark and other intellectual property laws. Any such content may be displayed and printed solely for your personal, non-commercial use within your organisation only provided that any copyright notice on such a display or page is not removed. You agree not to reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate any such material to any third party without the express prior written consent of ACA Qld.

Save for the above, and unless granted, ACA Qld does not grant any licence or right in, or assign all or part of, its intellectual property rights in the content or applications incorporated into the ACA Qld website or in the user interface of the ACA Qld website.

Privacy Policy

In order for Australian Childcare Alliance Queensland (ACA Qld), to provide you with the highest standard of service, our organisation is required to collect information from you about your service to effect membership to the Association. We are committed to protecting your privacy and we abide by the National Privacy Principles (NPP) contained within the Privacy Act 1988 (start date 29/06/2010).

Privacy of your information is extremely important to us and we endeavour to conduct our business with the highest respect and integrity.

Basic details are collected directly from you such as your name, address, phone and email contacts.  If we have accurate information about your service, it enables us to provide you with the best possible representation. If you find that the current information we hold about your service is inaccurate, please contact us immediately.

We ask if you are insured with The Guild Group, our Foundation Member to enable us to inform them of your membership with ACA Qld.

All information is vital in assisting us to provide the best possible service to you as an ACA Qld member.

This information will be used by ACA Qld to deliver the best possible tailored offerings and may only be disclosed to qualifying ACA Qld Supporter Members.

ACA Qld will take all reasonable steps to ensure that the details kept about your service are accurate, complete and up to date.

ACA Qld will take all reasonable steps to protect this information from misuse, loss and from unauthorised access or disclosure. Only authorised users can access your information and access is only for approved purposes.

Protecting your privacy and the confidentiality of your personal information in a secure and controlled way is important to us. We understand the importance of your privacy and that is why we are committed to ensuring that our systems and procedures protect your personal information.

ACA Qld, committee and staff are committed to respecting these principles at all times. This is a requirement of their tenure of service or employment.

We may supply your information to a third party, for example an associated ACA Qld Supporter Member, for the purpose of discussing a specific member-only offer.  In these circumstances the third party will be restricted to using the information only for the purpose for which it is provided and for an agreed timeframe.

What if you do not wish to provide us with information?

To provide services, programs and represent you fully, we require information about your service. If you do not provide us with all the information that we require, we may be unable to accept your ACA Qld membership application.

If you have any complaints relating to ACA Qld’s privacy issues, please contact our General Manager &/or President. While ACA Qld accepts no liability, all care will be taken and any complaints investigated thoroughly.

From time to time we may provide you with information about new products, services and programs available to you from an ACA Qld Supporter Member. Your consent to our providing this information to you will be implied unless you notify us that you do not wish to receive this information. You may do this by contacting our office and advising that you do not wish to receive marketing information.

Please click pdf here (349 KB) to download a PDF copy of ACA Qld's Privacy Policy.

Third party websites

The ACA Qld website may contain links to other websites operated, controlled or produced by third parties. Unless otherwise indicated, ACA Qld does not control, endorse, sponsor or approve any such third party websites or their content nor does ACA Qld provide any warranty or take any responsibility whatsoever for any aspect of those websites or their content.

Links to ACA Qld website

If you wish to establish a link to this website, you must first seek approval from ACA Qld. To seek approval, please contact the ACA Qld office via email at

The following information will be required to assess your request:

  1. the URL of the website that you seek to establish a link from
  2. a brief description of your website
  3. the reason that you wish to establish a link.

If ACA Qld agrees to your proposed link, you must comply with any terms and conditions imposed by ACA Qld as a condition of such agreement. If the nature and/or content of your website changes in any significant way, you must contact ACA Qld and provide a new description of your website.

Interference with website

You must not attempt to change, add to, remove, deface, hack or otherwise interfere with this website or any material or content displayed on the ACA Qld website.


These Terms and Conditions are governed by and construed in accordance with the State of Queensland, Australia. In the event that a dispute arises from these Website Terms and Conditions, you agree to submit to the non-exclusive jurisdiction of the courts of Queensland, Australia.