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In pertnership with Guild Insurance
Australian Childcare Alliance
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Providers can submit session reports at any time, using their third party software or the Provider Entry Point. Receipt of each report will be acknowledged.

Payment will be processed each Monday morning for sessions of care that occurred in the previous week (or earlier) and which have been reported before 9pm on the Sunday evening. A session report for a child can be submitted and then varied during the week before payment processing if necessary. For example, sessions of care on Monday through to Wednesday could be reported on Wednesday evening and sessions of care on Thursday and Friday could be added on Friday evening, however, payments related to sessions for all five days would be processed on the following Monday morning.

 Session report received:  Entitlement calculated:
Before 9pm on Sunday, for care provided up to and including that Sunday
 The following Monday morning
After 9pm on Sunday, for care provided up to and including that Sunday  Overnight

If a session report is varied (up until 28 days after the start of the week to which the report relates), payment adjustments will be processed and paid when the variation is submitted.

Once a session report has been processed, the determination of entitlement will be available through the provider's third party software or the Provider Entry Point and the payment advice will be issued.

Payments will generally be made to the provider's nominated bank account. In limited circumstances, a payment may be made directly to the parent (see above).